Guest Services

Check-Out Time

Check-out time is 11am.  

Continental Breakfast

A healthy, expanded continental breakfast is served from 6:30 AM to 10:00 AM. Coffee and tea is available 24-hours a day on the lobby level. Coffee makers are available in all guest rooms.

Free Shuttle Bus

The free Island Explorer Shuttle Bus leaves the Village Green every 15 to 30 minutes from approximately 7am until 10pm every day starting at the end of June until mid-October. The complete schedule is available in the lobby.

Copies & Printing

Copy service is available at the Front Desk.

Internet Access

Wireless access is free. Bar Harbor Grand Hotel Guest is the network name and the WiFi password can be found on your key envelope.

Games

A variety of board games, playing cards and puzzles are available at the Front Desk.

Binoculars

Want to do some sightseeing? Ask the front desk to borrow some binoculars from us.

Extra Linens

Extra blankets can be found in the bottom drawer of the dresser and/or the closet. Additional linens are available by request.

Gift Shop

Located in the lobby, our gift shop offers sundries and many local Maine gifts for all ages. You can also purchase one of our signature bathrobes in the gift shop. Complimentary newspapers are available at the Front Desk.

Ice Machine

The Ice Machine is located on the lobby level across from the Front Desk. Ice buckets are in the cabinet, below your TV, next to the refrigerator. Corkscrews and bottle openers are available at the Front Desk.

Snacks & Drinks

Snacks and drinks are available in the 24 hour Gift Shop. 

Car Chargers

Car Chargers are available for guest use. Scan the QR Code on the charger for directions on how to use. 

Pool and Jacuzzi

Our seasonal outdoor heated pool and the Jacuzzi are open daily from 9am to dusk. Children under the age of 18 must be accompanied by an adult. Towels are available at the pool. There is no lifeguard on duty.

Fitness Room

The fitness room is located on the basement level of the South Wing and is open 24-hours a day. You must be at least 18 years of age to use our fitness room.

Laundry

Coin-operated guest laundry is available on the basement level of the South Wing. The cost is $2.00 to wash and $2.00 to dry. Laundry soap, dryer sheets are complimentary, and are located in the laundry room. Open 24/7.

Mail

Postage and mail drop is located in the lobby area. Mail is picked up around 2pm.

Refrigerators

Each guest room is equipped with a refrigerator located in the bottom cabinet of the armoire.

Restaurant Directory

A Menu Dining Guide is available at the Front Desk. Please ask the staff for restaurant recommendations and reservations.

Rollaway Beds and Cribs

Rollaway beds and Pack n’ Play cribs are available upon request. The charge is $20/night. 

Guest Info 

Open 24 hours a day our guest info center off our main lobby has maps, books and games.